Human-Centered Design
Human-Centered Design Resources
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If you’re hearing more people around local government talk about “human-centered design” lately, that’s a good thing. It means a critical innovation tool, one that’s common in the private sector but still new to government, is percolating in your city.
But still: What is it? Here, in the first of a series of explainers, Bloomberg Cities cuts through the jargon to help you understand this important concept and why it matters in City Halls.
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Read the full article here.
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The Innovation Team supports their colleagues across Montgomery County government to more deeply understand challenges and redesign how the government serves people.
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To get a sense of the work and the impact that the Innovation Team @ MCG has had in the County, check out their 2023 report here.
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Check out the toolkit here.